EMOTIONAL INTELLIGENCE OF HR-MANAGEMENT STUDENTS

Introduction: Emotional intelligence is one of the key abilities of the modern managers and HR managers. In this study we tried to assess the level of emotional intelligence among students studying Human Resources Management at HSE in Nizhny Novgorod. The study involved 78 students: 56 people (71.79% of the total sample) were undergraduate students and 22 people (28.21% of the total sample) were master level students.

Materials and methods: To measure the level of emotional intelligence we used the Test of emotional intelligence, developed by Professor E.A.Sergienko and E. A. Hlevnaya on the basis of the theoretical model of emotional intelligence as the ability of Mayer, J.D., Salovey, P. and Caruso, D.R.

Results: According to the results, the average values of general emotional intelligence and the main scales of emotional intelligence are at the level of competence. The highest rate is observed on the scale of the Emotion Management (M=102.46). Lower indicators characterize the scale of the Use of emotions (M=95,61). 64.10% of the respondents are characterized by an average level of the development of the ability to understand and rule emotions; 56.41% of students have a high level of development of the ability to perceive, identify their emotions and emotions of the others; 38.46% have a low level of development of the ability to use emotions to solve problems. The growth of indicators of emotional intelligence from Bachelor to Master Degree in all branches of emotional intelligence is noted.

Discussion and Conclusions: This article is largely a statement of the problem of emotional intelligent research and development of - HR-management students in terms of their professional training, development the professional competencies.

1. Goulman D. Emotional intelligence in business. Moscow; Publishing house "Mann; Ivanov and Ferber"; 2013. 512 p. (in Russian).

2. Kraĭtorov A.N. Emotional intelligence as an integrative phenomenon of psychological knowledge in the structure of social and general intelligence. Nauchnyj al'manah; 2017; no. 4-2; pp. 212-215 (in Russian).

3. Sergienko E.A.; Hlevnaya E.A.; Vetrova I.I.; Kiseleva T.S. Creation and psychometric verification of the measurement technique of emotional intelligence (TEI). Kazanskij pedagogicheskij zhurnal; 2017; no. 3(122); pp. 113-118 (in Russian).

4. Sergienko E.A.; Vetrova I.I. Russian-language adaptation of the test by J. Meier; P. Salovey; D. Caruso "Emotional Intelligence" (MSCEIT v2.0). Мoscow; 2017. 140 p. (in Russian).

5. Karuzo D.; Sehlovej P. Emotional intelligence of the leader: how to develop and apply. St. Petersburg; Piter Publ.; 2017. 320 p. (in Russian).

6. Kudryavceva E.I. Competence and management: competence in management; the competence of managers; management of competencies: monograph. St. Petersburg; 2012. 340 p. (in Russian).

7. Hlevnaya E.A. The role of emotional intelligence in effective activity (by the example of managers): the author's abstract of the thesis of the candidate of psychological sciences. Moscow; 2012. 27 p. (in Russian).

8. Ackley D. Emotional intelligence: A practical review of models; measures; and applications. Consulting Psychology Journal: Practice and Research; 2016; vol. 68; no. 4; pp. 269-286.

9. Bradberry T. 10 emotional intelligence skills that successful people have. Available at: https://www.weforum.org/agenda/2015/10/10-emotional-intelligence-skills-that-successful-people-have/ (accessed: 01.06.2018).

10. Changyu Lee; Chi-Sum Wong. The effect of team emotional intelligence on team process and effectiveness. Journal of Management & Organization; 2017; vol. 27; no. 1; pp. 55-75.

11. Elfenbein Hillary Anger; Barsade Sigal G. & Eisenkraft Noah. The Social Perception of Emotional Abilities: Expanding What We Know About Observer Ratings of Emotional Intelligence. Emotion; 2015; vol. 15; no.1; pp. 17-34.

12. Iliescu D.; Ilie A.; Ispas D.; Ion A. Examining the psychometric properties of the Mayer-Salovey-carusoemotional Intelligence Test: Findings from an Eastern European culture. European Journal of Psychological Assessment; 2013; vol. 29; no.2; pp. 121-128.

13. Joseph Dana L.; Jin Jing; Newman Daniel A. & O'Boyle Ernest H. Why does self-reported emotional intelligence predict job performance? A meta-analytic investigation of mixed EI. Journal of Applied Psychology; 2015; vol. 100; no. 2; pp. 298-342.

14. Mary J. Fambrough; Rama Kaye Hart. Emotions in Leadership Development: A Critique of Emotional Intelligence. Advances in Developing Human Resources; 2008; vol. 10; no. 5; pp. 740-758.

15. Martyn Newman; Judith Purse; Ken Smith; John Broderick. Assessing Emotional Intelligence in Leaders and Organisations: Reliability and Validity of the Emotional Capital Report (ECR). The Australasian Journal of Organisational Psychology; 2015; vol. 8.

16. Mayer J.D.; Salovey P.; Caruso D.R. Mayer-Salovey-Caruso Emotional Intelligence. Intelligence Test (MSCEIT) User’s Manual. Toronto; Canada: MHS Publishers; 2002.

17. Mayer J.D.; Caruso D.R.; Salovey P. The Ability Model of Emotional Intelligence: Principles and Updates. Emotion Review; 2016; vol. 8; no. 4; pp. 290-300.

18. Steven J. Stein; Justin M. Deonarine. Current Concepts in the Assessment of Emotional Intelligence. Handbook of Intelligence; 2014; November. pp. 381-402.

19. Robert J. Emmerling; Cary Cherniss. Emotional Intelligence and the Career Choice Process. Journal of Career Assessment; 2003; vol. 11; no. 2; pp. 153-167.

20. Forbes Woman. Available at: http://www.forbes.ru/forbes-woman/357355-glavnyy-po-kadram-zhenskaya-professiya-i-predel-karery (accessed: 01.06.2018).